Frequently Asked Questions

General Information

Ceremony Services

To view the range of services we provide at your graduation please visit the
 following link.

Ceremony Information


  • Direct all queries regarding the eligibility to graduate, parchments or transcripts to:

  • Direct all other queries relating to the graduation and events to

Academic Dress

All graduates attending the ceremony are required to wear the appropriate academic attire - gown with a hood and mortarboard or bonnet.
As your graduation is a formal event, we recommend wearing business attire under your gown and comfortable shoes.

Graduate Ticket

You will be issued your graduate ticket at regalia collection.

Photography and Merchandise

GFP Graduations is proud to provide a number of graduation services that can be purchased at your ceremony or pre-ordered online.

Click here to view our services.

Venue Info

Adelaide Convention Centre
North Terrace, Adelaide 


Contact Us

For any issue and enquiries, please contact our customer support representatives at: call our customer support team at Australia: 1300 360 445 - International: +61 8 8154 1388 To assist us in processing your enquiry, please provide us with some information about yourself.

If your enquiry relates to our booking system, your questions may already be answered in our helpful FAQs.

Academic Dress

Gown Collection Times and Locations

Academic dress will be available for collection from the Adelaide Convention Centre, 2 hours prior to your Ceremony start time on your Graduation day.

You will receive your allocated timeslot closer to the day. 

FAQ on Academic Dress

Do I have to wear Academic Dress to participate in my Graduation Ceremony?
Yes. You will be required to wear the prescribed academic dress for the Degree or Diploma in which you are graduating.
This includes a gown, a hood in the appropriate colour and a mortarboard or bonnet.

When do I hire my Academic Dress?
Academic Dress will be open for booking until the 11th March 2022. 

How do I work out my Gown Size?
When you place your order online you will have the option to select your size e.g. extra small, small, medium, large etc and we will also ask for your height, this will allow us to ensure you have the correct size.

When do I return my Academic Dress?
Gowns must be returned after you have finalized your photographic and graduation services within 2 hours of the ceremony finishing.
Failure to return your Academic Dress within this period will incur a late fee. Please refer to the Terms & Conditions below.

Do I have to wear anything specific under my gown?
It is important to note the gown is open at the front; therefore what you are wearing underneath is visible.
It is for this reason we recommend you wear business attire, and comfortable shoes.
If the day is warm, you may want to remove your jacket as the gowns are quite heavy and it may be hot in the auditorium.

 How much does it cost to hire my academic dress?
Academic dress hire is included in your Graduand Ticket price for all AIB graduates. The mortarboard is yours to keep.

Terms and Conditions
Academic Dress Hire - Academic Dress MUST be booked a minimum of 3 days in advance of your ceremony day. 
Return of Academic Dress - Academic Dress is to be returned within 2 hours of conclusion of your ceremony.
Failure to return Academic Dress on time will incur a charge equivalent to the balance of the purchase price of the regalia

How to wear your academic dress

- The gown is worn over the top of your clothing like a jacket. All Masters graduates wear a Masters gown with short sleeves, all other graduates wear Bachelor gowns with full length sleeves. 

Faculty Hood - Place the hood over your head with the button hole in the centre of your sternum, the colour should be displayed on both shoulders.

Mortarboard - The Mortarboard sits on your head with the longer peak at the back and the tassel hanging to your left. 

It is important to remember that the clothing you wear to your graduation ceremony will be visible as you walk across the stage. Neat, casual attire is most appropriate, with a shirt and tie recommended for male graduates. It is best to avoid jeans and sneakers. Please also note that a mortarboard must be worn as part of academic dress, which should be kept in mind when planning your hair style.

Academic Dress Sizes


When selecting your hat size, it is important that you measure your head accurately to ensure we provide

you the correct hat. Due to current restrictions, we cannot offer a personalised fitting service for mortarboards.

Step 1 - Place measuring tape above ear and wrap around head to get circumference.








Step 2 - Match circumference with sizing chart below

Hat Size  Head Circumference
XS 52-54cm
S 55-56cm
M 57-58cm
L 59-60cm
XL 61-62cm


XXS 130 - 150 cm 4'2" - 4'9"
XS 150 - 160 cm 4'9" - 5'3"
S 160 - 170 cm 5'3" - 5'6"
M 170 - 180 cm 5'6" - 5'9"
L 180 - 190 cm 5'9" - 6'2"
XL 190 cm + 6'2" +

Ticket Information

All guests require a ticket to attend your graduation ceremony. Each guest must have a ticket and present the electronic
ticket to gain entry to the venue.  

Location - Adelaide Convention Centre, Adelaide, South Australia.

10:30am – 12:30pm  Friday, 1 April 2022 

2:30pm – 4:30pm  Friday, 1 April 2022 

5:00pm – 7:00pm  Friday, 1 April 2022 

To comply with the current COVID Safe Plan for the venue, please note all graduands and guests (aged 16 years or older) must be fully vaccinated against COVID-19 with a vaccine approved by the Australian Therapeutic Goods Association.  Proof of vaccination will be required to gain entry and mask is required for both the ceremony and cocktail event. 

Tickets for children 2 years and younger who are seated on a parent or guardian lap will be at no additional cost, however will require a ticket due to limited capacity and covid restrictions.   

Disability access - the venue is wheelchair accessible. If you have any special requirements, please email once you’ve completed your booking.  

For more information on tickets please visit the AIB Graduation Page.

Other Services

Photography and Merchandise

Studio Photography
Leave your graduation photos to the experts.
GFP’s photography team will provide you and your family with a professional studio session that includes a wide range of individual, family and fun images.
Save time on your ceremony day you may and pre-order your Studio Photography package online.
For more information and to pre-order please sign in to the Graduation Portal.

Stage Photography
GFP professional photography team will capture your moment on stage.
Prints including the university logo, border and year of graduation are available for pickup at the conclusion of the ceremony.
Your stage photo will also be available to view and purchase through our website following your ceremony.
Pre-order your stage photograph package today through our Graduation Portal.

Framing & Plaques
Add the finishing touch to your degree certificate with a ready to hang frame or plaque. 
Our on-the-spot framing service provides a professional option with a choice of mat colours, custom designed for your University award. 
Our plaques, available in Gold or Silver, can be mounted to a variety of bases and are a wonderful way to display your certificate at home or the office.
To pre-order your frame or plaque please sign in to the Graduation Portal.

Bears & Charms
Cute little bears, all dressed and ready to take home.
Available in a range of sizes with a graduation gown, mortarboard and a hood the same colour as yours!
Click here to pre-order your bear and have it ready to collect at your ceremony.